Apple Maps Attempts an Apology with Siri

As I’m sure you must have heard by now, Apple’s new iOS6 (which the iPhone 5 has installed on automatically) has had a number of issues. The most irritating, of course, was that they completely bunged up the map functionality as they shifted away Google maps to try their own vectorized version. Of course, the Internet has responded with many a meme.

I liked this one from The Joy of Tech:

Keep em coming Internet! Hopefully Apple will realise the gigantic eff-up they’ve made!

[Via All Things D]

2 Responses to Apple Maps Attempts an Apology with Siri

  1. Apples new map… I was following the directions to a place outside of Chicago… It wanted tme to go down what it called a road… Was really a walking path at a business…. I had to expand the map and find my own directions… Not that it was hard to do… It was just anoying. and the whole way to were i was going my way which took me straight there it kept telling me to turn around and head to that path… That I was going the wroung way….

  2. "Keep em coming Internet! Hopefully Apple will realise the gigantic eff-up they’ve made!"

    They have.

    "To our customers,

    At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

    We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

    There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

    While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

    Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

    Tim Cook
    Apple’s CEO"

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