Dell’s Ridiculous Shipping Practices [Pic]

Yikes! Each of these 65 screws is individually packed inside a padded envelope, and all of the envelopes come shipped inside a big ass box, complete with a 7-page invoice. Way to go Dell! Aren’t you guys supposed to be more environmentally conscious in 2011? And what about cutting expenses where you can?

[Via [H]]

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11 Responses to Dell’s Ridiculous Shipping Practices [Pic]

  1. As if Dell shipped themselves. They use a well known delivery company that makes exactly the same mistakes for HP, Apple or IBM.
    You guys must be really stupid to think that Dell has its own delivery service and packaging

  2. As if Dell shipped themselves. They use a well known delivery company that makes exactly the same mistakes for HP, Apple or IBM.
    You guys must be really stupid to think that Dell has its own delivery service and packaging

  3. Smarter than you think:
    100% consistent packaging (the foam envelopes) means no overhead expenses relating to managing that packaging.
    One piece per pack, with a barcode uniformly applied to each means that a machine could very likely have picked that screw from within an automated warehouse: stock picking robots are cheaper per year (no salary, healthcare, worker's comp insurance, taxes, etc) and much more reliable (no timecard fraud, theft, etc).
    UPS charges by weight up to a certain volume. As long as the box doesn't exceed that volume, a large box is the same cost to ship as an equally heavy small one. Incremental costs on different sized boxes, compared with the costs of managing an inventory of sizes, probably washes that cost out, too.
    Dell probably knows *exactly* how much it costs to run a railroad– err– a shipping department, and what you got *is* probably the cheapest way.

  4. I actually work for Dell spareparts, and Dell has actually tried to change the packaging process for small consumables as long as I remember… It's UPS you should blame for this nonsense.

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