College Girl Drops Out of School Because of… Ubuntu?

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Hmmm… don’t you find her excuses just a little… how should I say… pathetic? Yep, I think that’s the correct word.

[Via [H]]





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63 Responses to College Girl Drops Out of School Because of… Ubuntu?

  1. This was obviously the only computer in the entire state, she had no other temporary options like the library. /sarcasm

    This whole story saddens me, especially the fact that the news station felt bad for her stupidity.

  2. Well at least she realized that learning how to have an OS work properly, she might have some compatibility issues. She still wasn’t able to overcome them.

  3. If she really believes that you need to install the Verizon CD to get internet, she has no business owning a laptop to begin with.

  4. My wife recently started college and I have to say that her college is very MS centric. Rather than DOC files they distribute DOCX, which 100% Office 2007. So of course I had to install Word Viewer. We’re both mad at the situation, but what can you do.

  5. Well at least she realized that learning how to have an OS work properly, she might have some compatibility issues. She still wasn't able to overcome them.

  6. If she really believes that you need to install the Verizon CD to get internet, she has no business owning a laptop to begin with.

  7. My wife recently started college and I have to say that her college is very MS centric. Rather than DOC files they distribute DOCX, which 100% Office 2007. So of course I had to install Word Viewer. We're both mad at the situation, but what can you do.

  8. I’m not a huge supporter of the Linux push; but this story, the way the news team spun it, really is hurtful to the cause.

    I’m pretty sure Dell’s purchasing option do not default to Ubuntu, she had to choose that at some point. I just tried out Dell’s site and I can’t build an Ubuntu from ANY of the default locations, I had to type “Ubuntu” into the search to get a link to the option.

    I’ll second the notion that ‘if she thinks she needs the Verizon CD to get on the internet’ then its her own damn fault.

    I’d also mention that its kind-of a scumball thing the Dell tech did. She calls to try to change the order before it ships, but he convinces her that everything will be compatable and easy to use. Any tech worth a nickle should have picked up enough of her proficiency level to assume she wouldn’t like anything non-Windows.

    • This is pure stupidity. I’ve used Ubuntu since it’s Beta days and it’s much easier to use than Windows. Especially lately, would you rather have something on your computer that takes 10-20 minutes to start up, you pop a new CD in, and hope the program will work (Windows), or 5 minutes max to start, pop a CD in, and, if it’s not compatible, a box pops up telling you so, and asks if you want it to automatically search for the files required (Ubuntu)?

  9. I'm not a huge supporter of the Linux push; but this story, the way the news team spun it, really is hurtful to the cause.

    I'm pretty sure Dell's purchasing option do not default to Ubuntu, she had to choose that at some point. I just tried out Dell's site and I can't build an Ubuntu from ANY of the default locations, I had to type "Ubuntu" into the search to get a link to the option.

    I'll second the notion that 'if she thinks she needs the Verizon CD to get on the internet' then its her own damn fault.

    I'd also mention that its kind-of a scumball thing the Dell tech did. She calls to try to change the order before it ships, but he convinces her that everything will be compatable and easy to use. Any tech worth a nickle should have picked up enough of her proficiency level to assume she wouldn't like anything non-Windows.

    • This is pure stupidity. I've used Ubuntu since it's Beta days and it's much easier to use than Windows. Especially lately, would you rather have something on your computer that takes 10-20 minutes to start up, you pop a new CD in, and hope the program will work (Windows), or 5 minutes max to start, pop a CD in, and, if it's not compatible, a box pops up telling you so, and asks if you want it to automatically search for the files required (Ubuntu)?

  10. This was obviously the only computer in the entire state, she had no other temporary options like the library. /sarcasm

    This whole story saddens me, especially the fact that the news station felt bad for her stupidity.

  11. This was obviously the only computer in the entire state, she had no other temporary options like the library. /sarcasm

    This whole story saddens me, especially the fact that the news station felt bad for her stupidity.

  12. @Johnny

    Dell gets a decent markup on windows per license, I seriously doubt any tech would have missed a up-sell opportunity just to avoid changing her order.

    My guess is they said, Oh you want windows, that will be 129$, the girl blew her top and the guy was forced to placate her without making her spend another dime.

    And seriously if she missed college because of it she should thank dell for saving her tuition. It wasnt gonna help anyway.

    • You are quite possibly right.

      I was once a Dell tech, although I seldom admit that.

      I witnessed your example numerous times, a customer wanting/demanding something, then you tell them the price and they do a 180.

      I also recall how tedious the ordering software was, and witnessed numerous techs talk customers out of order changes. Because it was a huge pain to change the order, and they had to get a ‘Level 2’ to approve the change. The real topper though was that many of the tech departments didn’t get any commission for up-selling. The explanation I was given was that techs make more money than sales, so they don’t need commission.

  13. This was obviously the only computer in the entire state, she had no other temporary options like the library. /sarcasm

    This whole story saddens me, especially the fact that the news station felt bad for her stupidity.

  14. @Johnny

    Dell gets a decent markup on windows per license, I seriously doubt any tech would have missed a up-sell opportunity just to avoid changing her order.

    My guess is they said, Oh you want windows, that will be 129$, the girl blew her top and the guy was forced to placate her without making her spend another dime.

    And seriously if she missed college because of it she should thank dell for saving her tuition. It wasnt gonna help anyway.

    • You are quite possibly right.

      I was once a Dell tech, although I seldom admit that.

      I witnessed your example numerous times, a customer wanting/demanding something, then you tell them the price and they do a 180.

      I also recall how tedious the ordering software was, and witnessed numerous techs talk customers out of order changes. Because it was a huge pain to change the order, and they had to get a 'Level 2' to approve the change. The real topper though was that many of the tech departments didn't get any commission for up-selling. The explanation I was given was that techs make more money than sales, so they don't need commission.

  15. … when it showed the website she bought the computer from, it said “Dell Open Source” (0:51 secs).

    Maybe she should of, I dunno, found out what that meant before she forked out $1100?

  16. … when it showed the website she bought the computer from, it said "Dell Open Source" (0:51 secs).

    Maybe she should of, I dunno, found out what that meant before she forked out $1100?

  17. Another non-story made into a “real story” by taking out the pertinent facts. Sounds more like she just clicked through and ordered without knowing what she was getting. You don’t need the CD from Verizon to go on the internet. It has absolutely nothing to do with Linux (any flavor). It has to do with knowing what you are getting and not paying until you know. If she wants, she can just send it to me. I can send her my old laptop with Windows ME. She should be happy.

  18. Another non-story made into a "real story" by taking out the pertinent facts. Sounds more like she just clicked through and ordered without knowing what she was getting. You don't need the CD from Verizon to go on the internet. It has absolutely nothing to do with Linux (any flavor). It has to do with knowing what you are getting and not paying until you know. If she wants, she can just send it to me. I can send her my old laptop with Windows ME. She should be happy.

  19. She’s a lame brain. Who purchases a $1100 laptop and doesn’t know what’s on it? It’s like purchasing a automobile and finding out later it run’s on diesel. I’m also in agreement that she had other options as far as using a computer for college. I go to school part-time and the community college I go to has plenty of computer labs available. Hard to believe she didn’t have any options. I grant her it would be a pain but she could have worked around it for one semester.

    I’ve had mixed success using Ubuntu. Especially wireless issues. She should have been able to work around these issues though.

  20. She's a lame brain. Who purchases a $1100 laptop and doesn't know what's on it? It's like purchasing a automobile and finding out later it run's on diesel. I'm also in agreement that she had other options as far as using a computer for college. I go to school part-time and the community college I go to has plenty of computer labs available. Hard to believe she didn't have any options. I grant her it would be a pain but she could have worked around it for one semester.

    I've had mixed success using Ubuntu. Especially wireless issues. She should have been able to work around these issues though.

  21. It’s too bad they laser etch the OS onto the hard disk so you can never reformat them. Now she’ll never get her internets!

  22. It’s too bad they laser etch the OS onto the hard disk so you can never reformat them. Now she’ll never get her internets!

  23. It's too bad they laser etch the OS onto the hard disk so you can never reformat them. Now she'll never get her internets!

  24. Hello Every one! I feel ashamed for some linux users that might somehow harass this girl. I have been using Ubuntu for four years and I have gotten tons of help and advice everywhere. I think what we have to do is to help her to get the workarounds to install wine and run MS Word 2003 flawlessly. I got it to work. We should not fall in the childish behavior of the mac user that keep doing mockery of Windows and any MS product but whenever some one speaks a word against Mac then they reply in fury and fire and make the air blue. I think that is not what we should be doing. We must help as we very well know. Shame on us!!! :-(

  25. Hello Every one! I feel ashamed for some linux users that might somehow harass this girl. I have been using Ubuntu for four years and I have gotten tons of help and advice everywhere. I think what we have to do is to help her to get the workarounds to install wine and run MS Word 2003 flawlessly. I got it to work. We should not fall in the childish behavior of the mac user that keep doing mockery of Windows and any MS product but whenever some one speaks a word against Mac then they reply in fury and fire and make the air blue. I think that is not what we should be doing. We must help as we very well know. Shame on us!!! :-(

  26. Uhhh… I ordered a Dell laptop online and was able to mail it back and get a refund when it wasn’t what I wanted. Wow.

  27. Uhhh… I ordered a Dell laptop online and was able to mail it back and get a refund when it wasn't what I wanted. Wow.

  28. Hmm…
    I should say no help for her, she was looking for an excuse to not go to school. If she had any geek friends then they could tell her how to get a copy of windows os on that laptop without a problem also that their are most likely plugins to assist with 98% of your compatibility issues. And anyone who has any sort of economic understanding of the world know that you can sell an $1100 laptop for less than you bought it for, buy a new laptop with your desired OS installed and still probably have enough to get the student version of MS office.

    The deductions I drew from this video.
    1. She has no geek friends to give her much needed mental adjustments, thus must be mean to geeks, and is not worthy of support.
    2. Yup news is still getting their accurate facts from the always honest and all knowing (and I use this next term strongly) victim.
    3. She is a victim of her own unstable and easily conquered determination to go to school
    4.Too bad digital recorders and pen and paper are out of production or she might actually be able to go to school and I don’t know a single (community) college that doesn’t have a computer lab.
    5. And the topper, I work for verizon, I fix email issues and used to support all 3 dsl and fiber services they offer as a level 1 agent, and the first thing I tell anyone I am trying to get connected
    Ok first your going to want to take that cd out of your pc (or mac) and donate that frisbee to goodwill. Never put that performance packrat pos on any piece of respected hardware…its worse than adware, at least adware can take you to their website if you click on the popups.

  29. Hmm…

    I should say no help for her, she was looking for an excuse to not go to school. If she had any geek friends then they could tell her how to get a copy of windows os on that laptop without a problem also that their are most likely plugins to assist with 98% of your compatibility issues. And anyone who has any sort of economic understanding of the world know that you can sell an $1100 laptop for less than you bought it for, buy a new laptop with your desired OS installed and still probably have enough to get the student version of MS office.

    The deductions I drew from this video.

    1. She has no geek friends to give her much needed mental adjustments, thus must be mean to geeks, and is not worthy of support.

    2. Yup news is still getting their accurate facts from the always honest and all knowing (and I use this next term strongly) victim.

    3. She is a victim of her own unstable and easily conquered determination to go to school

    4.Too bad digital recorders and pen and paper are out of production or she might actually be able to go to school and I don't know a single (community) college that doesn't have a computer lab.

    5. And the topper, I work for verizon, I fix email issues and used to support all 3 dsl and fiber services they offer as a level 1 agent, and the first thing I tell anyone I am trying to get connected

    Ok first your going to want to take that cd out of your pc (or mac) and donate that frisbee to goodwill. Never put that performance packrat pos on any piece of respected hardware…its worse than adware, at least adware can take you to their website if you click on the popups.

  30. Although i agree with most comments and that she is a bit stupid. I do understand her point.

    I spent about 4 years teaching basic computer to all sorts of people, and i do understand that they dont really need to know what operating system they are running, they just want to use the darn thing. For us techies, this sounds pretty easy and one of the most basic things, this does not apply to basic users.

    Most basic users would just want to use something they are familar with, and ubuntu, however easy everyone says it is, its just not the same as windows. Even the slightest of changes can cause confusion.

    suppliers could easily put a button on their ordering system to allow it to let the user click on an “i’m stupid button” – more politely – “help me choose” – and let it popup a small quiz to determine the knowledge level of the user. – this would definately enhance the user experience.

  31. Although i agree with most comments and that she is a bit stupid. I do understand her point.

    I spent about 4 years teaching basic computer to all sorts of people, and i do understand that they dont really need to know what operating system they are running, they just want to use the darn thing. For us techies, this sounds pretty easy and one of the most basic things, this does not apply to basic users.

    Most basic users would just want to use something they are familar with, and ubuntu, however easy everyone says it is, its just not the same as windows. Even the slightest of changes can cause confusion.

    suppliers could easily put a button on their ordering system to allow it to let the user click on an "i'm stupid button" – more politely – "help me choose" – and let it popup a small quiz to determine the knowledge level of the user. – this would definately enhance the user experience.