[Via MUO | Source: Unknown]
"Oh, I don't have an operating system, I just turn it on and start surfin'"
How is this IT related? Seems a bit more Communication orientated, i think we could all agree ;)
I think that is the point…
Its IT related because this is the life of an IT guy. Ask a question and receive an answer to a question you didn't ask. This is why the first question you get from an IT guy is "is your computer plugged in?"
And when you ask what browser they say "Google".
Well, they could be using Google Chrome…
lol… that's rarely what they mean. It can take 5 to 10 minutes just to understand what the user is calling about.
I think I get the tear in the eye when they actually answer correctly! lol
Oh yes, I've asked this question a few times and got answers like this or the "I don't know" I just turn it on and use it. I normally ask them to describe the Windows button for me, if it says Start I know it's an old PC then so that can help, but yes this happens a lot.
I've been there, it´s an ugly place. The y can have windows 2005, mozilla windows, whatever. Close the window an you can here the sound of the window´s house being closed, and yes, that was real and I have worses.
Yesterday, at 16:45 …
Q: "What browser are you surfing on?"
A: "My e-mail address is [xxx@yyy]"
I need you to know this, i wish i could do a comic with it:
The other day i received a chat from an Asian user, i cannot explain all the details this should be confidential, on my company as on any other there are processes that have to be followed, i repeat several times to the user that he needed to follow the process to what he answered, and i am quoting here "Procedures are man made and inflexible, we are government servants who thrive on red tape and making things difficult, procedures are dead people are alive!" It was a Chinese user.
I've been trying for years to figure out how this is different than any other profession. Lawyers don't laugh at their clients when they ask to file a patent for a book they've written, nor doctors whose patients think their colon is located in their brain, nor car mechanics whose clients don't know the difference between discs and pads, nor chefs whose customers don't know the difference between parfe or souffle. Etc. Etc. I still love watching Jimmy Fallon as "Nick the computer guy." Now discuss, angry nerds.
Haahahaha. Not to your face at least. I know plenty of Chefs that bitch about customer ignorance.
I know I just got nails on chalkboard to my braincase just imagining someone speaking that much stupid.
I don't remember asking a mechanic to fix my car over the phone or the chef to help me make a souffle over the phone either. That is the difference.
The most common response I get when I ask which OS they're using…
"It's a Dell"
>How you know it's going to be a long day.
This is the background to my personal laptop, thanks to GaS.