A Date with a Dragon Down the Carpal Tunnel

So you might have noticed that I’ve gone quiet the last couple of weeks. All signals have been cut, so to speak, since I’ve got the geeky equivalent of a mogul skier’s torn ACL: that is, carpal tunnel syndrome (or, perhaps, RSI). It blows. In every respect it sucks. It’s all-encompassing pain, and it’s a […]


10 steps to a better IT support process

As an IT professional, you need to have a structured mind in order to think through all the possible problematic situations that can present themselves on a day to day basis. And after having worked in IT for a while, I’ve developed a certain methodology that can help you solve most problems quickly and effectively. […]

Flocking.me: Another Bird in the Twitter Flock

I’m an admitted Twitterholic, but I’m the first to admit that many of its basic functions leave a great deal to be desired. While Twitter certainly works on a basic level, it’s also left enough gaping holes in usability to allow for tons of development in a variety of applications. In the last few months […]

(Unofficial) Apple repair manuals now copyright-free

Apple may never open-source their technology, but ifixit.com has announced that they’re releasing their entire collection of guides and illustrative images for Apple computer repair under a Crative Commons licence. The specific license they have opted for means anyone can copy, publish and adapt the guides as long as they acknowledge the original source and […]

Twitter Lists, Google Alerts, and the Changing Face of Social Media

It’s no exaggeration to say that Twitter has been the most useful networking tool I’ve ever used. After months of toiling away on my blog and finding it very difficult to make connections with like-minded individuals, it was Twitter that actually linked me up with writers and geeks all across the globe. So, how I […]