Ripoff: Best Buy can configure your PS3 for only $129.99

Yes folks, Best Buy’s Geek Squad can come to your home and setup your PS3 for ONLY $129.99

Here’s what you’re getting for almost half of the price of the console:

  1. Setup and configuration of your gaming console
  2. Installation of the latest firmware updates
  3. Setup and configuration of local user accounts with parental controls
  4. Setup and configuration of one online account.

I can understand that there is a market for a service like this, but come on, $129,99? That’s insanely overpriced!

[Via Kotaku]

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40 Responses to Ripoff: Best Buy can configure your PS3 for only $129.99

  1. Everything Geek Squad is insanely overpriced and not to mention their average level of computer knowledge is not that of someone I would want working on a computer. They insert a CD or USB Flash Drive and run an automatic program to do most things.

    I can say I have been kicked out of my local Best Buy for handing out personal Business Cards to those in line for the Geek Squad counter, offering a 50% discount (or more) for any service they provide.

  2. Everything Geek Squad is insanely overpriced and not to mention their average level of computer knowledge is not that of someone I would want working on a computer. They insert a CD or USB Flash Drive and run an automatic program to do most things.

    I can say I have been kicked out of my local Best Buy for handing out personal Business Cards to those in line for the Geek Squad counter, offering a 50% discount (or more) for any service they provide.

  3. That's not that much money when you consider that it's an in-home setup. Assume an average of 30 minutes travel each way to the client's house from the store, plus 30 minutes if you're going to do a decent job of installing and cabling the ps3, maybe another 30 to 60 minutes for all of the setup and showing the person how to turn the thing on. Probably a good 2 to 2.5 hours per home so let's just say $65/hr. A bit pricey maybe, but I wouldn't call it a “ripoff”. Certainly less than you're going to pay a mechanic or plumber.

    • A plumber or mechanic is fixing an actual problem and I think their services are worth a lot more than some guy going to your house to set up a PS3. Plus, techs who do similar work but with personal computers charge far less, often $50 or lower.

      I think this advertisement is aimed pretty much at millionaires who couldn't give a crap about what they pay for anything, and don't have time to be messing with stuff like connecting a video game console to their $5000 HDTV.

      • I agree on who it's aimed at- but I could also see it being a selling point for parents who are buying the PS3 and would have no idea how to set up the system- especially the parental controls part. However, they'd have to be a pretty overly-concerned parent to fork out 130 bucks just to have somebody do something that their kids will figure out to bypass anyways.

      • I think to a lot of people, setting up a PS3 is an actual problem. A big part of that $130 is the knowledge of what needs to be done. A lot of plumbing work may be pretty simple, if you know what to do.

        You're right about the market. They're obviously not marketing to people who have half a clue what they're doing with their TV.

    • You are thinking of it wrong. Consumers set the market. Is it worth it for a consumer to purchase this service? What price would be worth it? Then you determine if it worth providing the service from the first place. Plugging the thing in, pushing a power button or two, and entering a few setting is just not worth $130. Anyone who would pay that is a fool.

      • It's not $130 to push the buttons, it's $130 to know which buttons to push. Yes this service seems like a rip-off to people reading a website called “geeks are sexy”. To my mom, it may be worth $130 to get a PS3 setup.

        Like you said, consumers set the market. If people think this service is worth $130, BestBuy will keep selling it at $130.

  4. That’s not that much money when you consider that it’s an in-home setup. Assume an average of 30 minutes travel each way to the client’s house from the store, plus 30 minutes if you’re going to do a decent job of installing and cabling the ps3, maybe another 30 to 60 minutes for all of the setup and showing the person how to turn the thing on. Probably a good 2 to 2.5 hours per home so let’s just say $65/hr. A bit pricey maybe, but I wouldn’t call it a “ripoff”. Certainly less than you’re going to pay a mechanic or plumber.

    • A plumber or mechanic is fixing an actual problem and I think their services are worth a lot more than some guy going to your house to set up a PS3. Plus, techs who do similar work but with personal computers charge far less, often $50 or lower.

      I think this advertisement is aimed pretty much at millionaires who couldn’t give a crap about what they pay for anything, and don’t have time to be messing with stuff like connecting a video game console to their $5000 HDTV.

      • I agree on who it’s aimed at- but I could also see it being a selling point for parents who are buying the PS3 and would have no idea how to set up the system- especially the parental controls part. However, they’d have to be a pretty overly-concerned parent to fork out 130 bucks just to have somebody do something that their kids will figure out to bypass anyways.

      • I think to a lot of people, setting up a PS3 is an actual problem. A big part of that $130 is the knowledge of what needs to be done. A lot of plumbing work may be pretty simple, if you know what to do.

        You’re right about the market. They’re obviously not marketing to people who have half a clue what they’re doing with their TV.

    • You are thinking of it wrong. Consumers set the market. Is it worth it for a consumer to purchase this service? What price would be worth it? Then you determine if it worth providing the service from the first place. Plugging the thing in, pushing a power button or two, and entering a few setting is just not worth $130. Anyone who would pay that is a fool.

      • It’s not $130 to push the buttons, it’s $130 to know which buttons to push. Yes this service seems like a rip-off to people reading a website called “geeks are sexy”. To my mom, it may be worth $130 to get a PS3 setup.

        Like you said, consumers set the market. If people think this service is worth $130, BestBuy will keep selling it at $130.

  5. Hmmm, the whole thing shouldn't take more than 30 minutes.. plus travel time. Hooking up a PS3 to a TV, about 10 minutes, do the initial setup, 5 minutes, install a firmware update, 5 minutes (Via USB or Internet), setup the online account, 5-10 minutes.

    So in most cases, the job should take around 50 to 80 minutes, travel time included.

    • I have to agree, I don't think it took me more than 30 minutes to go from Box to MGS4 when I got mine and I had to setup everything. Including updates and my new playstation network account.

  6. Hmmm, the whole thing shouldn’t take more than 30 minutes.. plus travel time. Hooking up a PS3 to a TV, about 10 minutes, do the initial setup, 5 minutes, install a firmware update, 5 minutes (Via USB or Internet), setup the online account, 5-10 minutes.

    So in most cases, the job should take around 50 to 80 minutes, travel time included.

    • I have to agree, I don’t think it took me more than 30 minutes to go from Box to MGS4 when I got mine and I had to setup everything. Including updates and my new playstation network account.

  7. Regardless of travel time or other factors, it's offensive that they are marketing to (obviously not tech savvy) people that you need to pay somebody to come and update your PS3, a feature that is almost entirely automatic. A more ethical company would just write up a guide to help you set up the product you've purchased from them. But seriously, anyone who plays video games in this day and age can almost certainly do this work themselves.

  8. Regardless of travel time or other factors, it’s offensive that they are marketing to (obviously not tech savvy) people that you need to pay somebody to come and update your PS3, a feature that is almost entirely automatic. A more ethical company would just write up a guide to help you set up the product you’ve purchased from them. But seriously, anyone who plays video games in this day and age can almost certainly do this work themselves.

  9. Umm… RE: the "their average level of computer knowledge is not that of someone I would want working on a computer" comment…. I know of someone who was TURNED DOWN for the Geek Squad because they KNEW TOO MUCH about computers. He ended up becoming a slot machine technician at a local casino.

    I wouldn't have the Geek Squad touch anything of mine. We accidentally bought a laptop from Best Buy that had been "pre set-up" by the Geek Squad, and had nothing but problems with it until I took it and restored it and we started over with it.

  10. Umm… RE: the “their average level of computer knowledge is not that of someone I would want working on a computer” comment…. I know of someone who was TURNED DOWN for the Geek Squad because they KNEW TOO MUCH about computers. He ended up becoming a slot machine technician at a local casino.

    I wouldn’t have the Geek Squad touch anything of mine. We accidentally bought a laptop from Best Buy that had been “pre set-up” by the Geek Squad, and had nothing but problems with it until I took it and restored it and we started over with it.

  11. 130 US for connecting and setting up a console? This is borderline insulting, anyone with half a brain wouldn't pay this. The sad part is there's probably people who think that's what it's worth.

  12. 130 US for connecting and setting up a console? This is borderline insulting, anyone with half a brain wouldn’t pay this. The sad part is there’s probably people who think that’s what it’s worth.

  13. No offense, but if you need someone to set up your PS3. You don't deserve to own a PS3. That's all I have to say.

    This service is CLEARLY and OBVIOUSLY a cash grab for them and is aimed at people who don't know any better. EI. innocent mothers and fathers who haven't played a video game in their life and are buying a new gift for cute little Bobby or Lucy. Only people who don't know any better would pay for this service and Best Buy (I hope) knows that.

  14. No offense, but if you need someone to set up your PS3. You don’t deserve to own a PS3. That’s all I have to say.
    This service is CLEARLY and OBVIOUSLY a cash grab for them and is aimed at people who don’t know any better. EI. innocent mothers and fathers who haven’t played a video game in their life and are buying a new gift for cute little Bobby or Lucy. Only people who don’t know any better would pay for this service and Best Buy (I hope) knows that.

  15. My stepfather and I bought a PS3 about a year ago. To be honest it did take us a while to configure the PS3 but it wasn't because the system was complicated to configure or the actual plugging to the tv was hard to understand. Our WiFi isn't so stable around the house (blame it on the faraday cage thing) and the PS3 antenna isn't so wonderful. We moved the router around the house to see which place sent a clear signal. In the end we just hooked up the router next the PS3 while we bought a router with a more powerful signal and on a different channel. Still, I doubt we would of payed almost 1500 pesos just to have some dude come and plug it to the tv. If we had a big issue we would of googled it or called my boyfriend who also has a PS3.

  16. Yes, they're *preying* on people who don't know better, and don't know how or where to look to find the info for themselves, or to evaluate how much the service should cost.

    It was Michael C. McDonald who said "there's a sucker born every minute."

    Remember, too, that the CEO of BestBuy is the one who said that people who use rebates are 'leeches.' How do you stop this kind of behavior, this kind of thinking? Vote with your feet, vote with your dollars. Take them somewhere else.

  17. Yes, they’re *preying* on people who don’t know better, and don’t know how or where to look to find the info for themselves, or to evaluate how much the service should cost.

    It was Michael C. McDonald who said “there’s a sucker born every minute.”

    Remember, too, that the CEO of BestBuy is the one who said that people who use rebates are ‘leeches.’ How do you stop this kind of behavior, this kind of thinking? Vote with your feet, vote with your dollars. Take them somewhere else.

  18. My stepfather and I bought a PS3 about a year ago. To be honest it did take us a while to configure the PS3 but it wasn’t because the system was complicated to configure or the actual plugging to the tv was hard to understand. Our WiFi isn’t so stable around the house (blame it on the faraday cage thing) and the PS3 antenna isn’t so wonderful. We moved the router around the house to see which place sent a clear signal. In the end we just hooked up the router next the PS3 while we bought a router with a more powerful signal and on a different channel. Still, I doubt we would of payed almost 1500 pesos just to have some dude come and plug it to the tv. If we had a big issue we would of googled it or called my boyfriend who also has a PS3.