Sound too good to be true? Well, there are a few restrictions:
- You must purchase an extended three-year warranty with each upgrade (price yet to be determined). Because the machine must remain under warranty, you can only use Fujitsu upgrades and replacement parts.
- You must accept each upgrade every three years, or you get no more.
- You must register your new laptop within 21 days of purchase.
- If you ever lose the original sales receipt, you can’t claim your upgrade.
- Each upgrade will be “like for like specifications”, and can’t cost more than 10% more than your previous laptop. Depending on the simultaneous operation of Wirth’s Law and inflation, that could spell a relative downgrade instead.
- You can’t leave the contract to someone else in your will, so it dies when you do.
These factors should disqualify enough upgrades to make the program profitable for Fujitsu Siemens, presuming they price the warranty right. On the other hand, if it isn’t too expensive, wouldn’t it be nice to know that you should be able to upgrade every three years as long as you follow their rules? What do you think?
I’ve only owned one Fujitsu Lifebook, and it died in 2002 at the ripe old age of 7 (LCD display, thanks for asking). By then it was technologically obsolete anyway, so I have to say that I was pleased with its longevity and reliability. Anyone else with a Lifebook experience to share?