Introducing the world’s first automated restaurant

Michael Mack, a new German restaurant owner, recently came up with the idea of replacing waiters with an automated system that delivers all ordered food to his customers via a rail system. Customers order and pay their meals using a touch-screen, located at each table.

Mack, a stranger to the business of dining, has opened the world’s first restaurant to feature fully automated ordering and table service. At the bistro’s Baggers, the waiter of old has been shown the door. And in a country known for being a service wasteland, it’s uncertain he’ll actually be missed.

Although the idea is novel, and it will be interesting to hear customer reviews from the establishment, I’m not sure if the setup is a great idea, particularly if restaurants all over the globe start adopting this system. Students and other unemployed people need to work to pay bills, and by eliminating waiters, we’re preventing people from finding work. Plus, what about all the unemployed actors in Hollywood? They can’t ALL be bartenders!

While food establishment owners may have more money in their pocket in the short term, I think society (as a whole) could end up the loser in the long run.

World’s First Automated Restaurant Opens In Germany (spiegel.de)

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7 Responses to Introducing the world’s first automated restaurant

  1. Looks like something out of the Jetsons! That's crazy. I would have a problem with because you cannot ask your automated table any questions like, "have you tried the such and such and what did you think?" or "hey can you fetch me some extra napkins?" or "what's the best place in town to do xyz?" It's a novel idea, but you'll never be able to completely replace personal, human service.

  2. Looks like something out of the Jetsons! That’s crazy. I would have a problem with because you cannot ask your automated table any questions like, “have you tried the such and such and what did you think?” or “hey can you fetch me some extra napkins?” or “what’s the best place in town to do xyz?” It’s a novel idea, but you’ll never be able to completely replace personal, human service.

  3. does anyone remember full service gas stations? you can still find them, but they are like the formerly omnipresent DRIVE IN THEATER. disappearing.

    the options that business owners offer their patrons are determined by profits. automation increases profits, plaint and simple. our little preferences… our likes and dislikes form from the options for enjoyment that are provided in our environment. when automated restaurants become ubiquitous, when all restaurants are like this, our petty likes and dislikes, our "hey can you fetch me some napkins" will be irrelevant. we are all so self important. the machine is bigger than you. does anyone remember small family owned department stores? no.. all we have is walmart and cheap chinese crap… and you will either take it how they offer it or you will do without.

    adapt or die.

  4. does anyone remember full service gas stations? you can still find them, but they are like the formerly omnipresent DRIVE IN THEATER. disappearing.
    the options that business owners offer their patrons are determined by profits. automation increases profits, plaint and simple. our little preferences… our likes and dislikes form from the options for enjoyment that are provided in our environment. when automated restaurants become ubiquitous, when all restaurants are like this, our petty likes and dislikes, our “hey can you fetch me some napkins” will be irrelevant. we are all so self important. the machine is bigger than you. does anyone remember small family owned department stores? no.. all we have is walmart and cheap chinese crap… and you will either take it how they offer it or you will do without.
    adapt or die.

  5. The internet is the death of newspapers and automated restaurant makes waiters obsolete, right?

    Calm down, it's just onr restaurant…

  6. The internet is the death of newspapers and automated restaurant makes waiters obsolete, right?
    Calm down, it’s just onr restaurant…

  7. Pingback: Fully automated restaurant gets previewed, no tipping required