What’s your biggest maintenance headache on the network – and how are you solving it?

As far as I’m concerned, one of the things that gives me the biggest headache when it comes to network maintenance, is probably everything related to patch management. Oh, we do have an awesome patch management solution where I work, but the whole thing is still driving me insane occasionally. Patches breaking operating systems, patches [...]

Paper jams, security problems, user error… What are the biggest annoyances about managing printing problems at the office?

As a Sysadmin and do-it-all kind of IT guy, I unfortunately still have to manage printers at the office on a daily basis. And the one thing that probably annoys me the most about managing printers is the user factor. How many time do I get called to fix paper jam issues, or just to [...]