HOW TO: Get the IT department to do their actual job

September 16, 2008 by Geeks are Sexy | 6 comments

It seems that good service is something of a rarity in the world of IT support. I’ve met my share of IT people, and I do have to admit that yes, there are a lot of support experts that do emanate an air of pompous superiority. Unfortunately, one of the pleasures of those people is to make users feel like complete idiots, turning the whole support process into a nightmarish experience.

With that said, everyone needs to call in for help from time to time (Even us!), and if you want your questions answered quickly and effectively, you’ll need to know a thing or two before picking up that phone. Video after the jump.

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6 Responses to “HOW TO: Get the IT department to do their actual job”

  1. Chip says:

    Very funny. Whose idea was it to go spreading our secrets all over teh intarwubs?

  2. Binary Assassin says:

    Good GOD I have to make sure no one from work sees this!
    LMAO!

  3. sergio says:

    love it. so true. XD

  4. Willem says:

    Hilarious because it’s so true… thanks! :D

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