HOW TO: Get the IT department to do their actual job

September 16, 2008 by Geeks are Sexy | 6 comments

It seems that good service is something of a rarity in the world of IT support. I’ve met my share of IT people, and I do have to admit that yes, there are a lot of support experts that do emanate an air of pompous superiority. Unfortunately, one of the pleasures of those people is to make users feel like complete idiots, turning the whole support process into a nightmarish experience.

With that said, everyone needs to call in for help from time to time (Even us!), and if you want your questions answered quickly and effectively, you’ll need to know a thing or two before picking up that phone. Video after the jump.

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6 Comments »

Comment by Jimmy Rogers
2008-09-16 07:19:52

clever :)

 
Comment by Chip
2008-09-16 09:28:00

Very funny. Whose idea was it to go spreading our secrets all over teh intarwubs?

 
Comment by Binary Assassin
2008-09-16 11:02:23

Good GOD I have to make sure no one from work sees this!
LMAO!

Comment by Relequestual
2008-11-01 17:50:56

my word i think this guys right!
quick, sockstress the page darn it! lol

 
 
Comment by sergio
2008-09-17 07:24:41

love it. so true. XD

 
Comment by Willem
2009-06-21 13:15:37

Hilarious because it’s so true… thanks! :D

 
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