Comments on: Seven tips to get on the good side of your system administrator http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/ tech, science, news and social issues for geeks Sun, 08 Nov 2009 12:42:04 -0800 http://wordpress.org/?v=abc hourly 1 By: mike http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/comment-page-1/#comment-62044 mike Wed, 23 Apr 2008 14:42:20 +0000 http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/#comment-62044 number 8 could be, don't try to be witty and make stupid computer jokes when we walk by. And here... a nice link to the system administrators appreciation day web page ;P http://www.sysadminday.com/ number 8 could be, don’t try to be witty and make stupid computer jokes when we walk by.

And here… a nice link to the system administrators appreciation day web page ;P

http://www.sysadminday.com/

]]> By: SAVEPOINT » 12 Dicas para o desenvolvedor lidar com o DBA http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/comment-page-1/#comment-7917 SAVEPOINT » 12 Dicas para o desenvolvedor lidar com o DBA Thu, 28 Jun 2007 14:09:53 +0000 http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/#comment-7917 [...] Este é um post inspirada no post do Insano Mundo de Jack que é um complemento do post no br-net.org que é uma tradução do post do Geeks are Sexy. [...] [...] Este é um post inspirada no post do Insano Mundo de Jack que é um complemento do post no br-net.org que é uma tradução do post do Geeks are Sexy. [...]

]]> By: franzone.com - » Tech Bundle - June 21, 2007 http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/comment-page-1/#comment-7357 franzone.com - » Tech Bundle - June 21, 2007 Thu, 21 Jun 2007 07:08:04 +0000 http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/#comment-7357 [...] Seven Tips To Get On The Good Side Of Your System Administrator “I’m not sure if it’s just me, but I find it incredibly annoying when non-tech people assume that system administrators are walking computer encyclopedias. With this in mind, here are a few pieces of advice that will get you a few extra brownie points from your favorite system administrator” [...] [...] Seven Tips To Get On The Good Side Of Your System Administrator “I’m not sure if it’s just me, but I find it incredibly annoying when non-tech people assume that system administrators are walking computer encyclopedias. With this in mind, here are a few pieces of advice that will get you a few extra brownie points from your favorite system administrator” [...]

]]> By: Chipping the web - surprise -- Chip’s Quips http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/comment-page-1/#comment-7338 Chipping the web - surprise -- Chip’s Quips Thu, 21 Jun 2007 00:59:16 +0000 http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/#comment-7338 [...] provides seven tips to get on the good side of your sysadmin.  Number 6 is my hot button — the worst violators are usually programmers who should [...] [...] provides seven tips to get on the good side of your sysadmin.  Number 6 is my hot button — the worst violators are usually programmers who should [...]

]]> By: Florsie G http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/comment-page-1/#comment-7274 Florsie G Wed, 20 Jun 2007 06:10:08 +0000 http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/#comment-7274 To be honest, my experience with sysadmin people has been the worst. At least here in Mexico, they tend to be of the bossy and rude kind of people. I'm a very polite person and I don't try to badger them with computer questions all the time. As a matter of fact, I try to get things solved by myself. But I have had situations in which the tiniest kind of issue gets these guys angry. They immediately assume its your fault. Even worse, there might be some cases that you probably know more about somethings regarding computers than your sysadmin. If you make the mistake of showing the lightest shade of brilliance regarding something they don't know, they get angry and refuse to help you ever again. My boyfriend is right about something about these guys: They tend to be bossy and mean when they are above you, but once you are friends with them, you can show them right away what kind of dorks and illiterates they are. As I've said before, this is my experience with mexican sysadmins. US sysadmin guys are better persons, as far as I have heard. They are more dilligent and nice. They deserve my respect and I would sure be very polite with them, because THEY ARE PEOPLE TOO :) To be honest, my experience with sysadmin people has been the worst. At least here in Mexico, they tend to be of the bossy and rude kind of people. I’m a very polite person and I don’t try to badger them with computer questions all the time. As a matter of fact, I try to get things solved by myself. But I have had situations in which the tiniest kind of issue gets these guys angry. They immediately assume its your fault. Even worse, there might be some cases that you probably know more about somethings regarding computers than your sysadmin. If you make the mistake of showing the lightest shade of brilliance regarding something they don’t know, they get angry and refuse to help you ever again. My boyfriend is right about something about these guys: They tend to be bossy and mean when they are above you, but once you are friends with them, you can show them right away what kind of dorks and illiterates they are. As I’ve said before, this is my experience with mexican sysadmins.

US sysadmin guys are better persons, as far as I have heard. They are more dilligent and nice. They deserve my respect and I would sure be very polite with them, because THEY ARE PEOPLE TOO :)

]]> By: Yuri http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/comment-page-1/#comment-7252 Yuri Wed, 20 Jun 2007 01:19:40 +0000 http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/#comment-7252 To all sysadmins, for all the dummy-users, Thank you for your work! To all sysadmins, for all the dummy-users, Thank you for your work!

]]> By: Hard(ware) times -- Chip’s Quips http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/comment-page-1/#comment-7211 Hard(ware) times -- Chip’s Quips Tue, 19 Jun 2007 17:16:29 +0000 http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/#comment-7211 [...] LCD.  Much smaller footprint, and a much crisper display to boot.  For once, her sysadmin managed to do something that merited no [...] [...] LCD.  Much smaller footprint, and a much crisper display to boot.  For once, her sysadmin managed to do something that merited no [...]

]]> By: Jay http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/comment-page-1/#comment-7186 Jay Tue, 19 Jun 2007 11:56:20 +0000 http://www.geeksaresexy.net/2007/06/18/seven-tips-to-get-on-the-good-side-of-your-system-administrator/#comment-7186 Sysadmins and helpdesk techs truly do have a difficult job, and it is fair to say that most co-workers have little idea how difficult it is. I've always had a good relationship with the IT guys I've worked with, because I don't assume they know everything and I always try to be considerate. My IT skills are generally far lower than theirs, but I've found that having some sort of clue goes a long way with them. So I always do a bit of research before bringing up work computer issues and keep a detailed log of any errors I experience along with vital screen captures, etc. Most of the time, I can fix my own errors but those pesky but necessary system permissions prevent me from doing so. I suppose I'm the worst kind of user for sysadmins, because I know enough to be dangerous but not nearly as much as they do. That said... From my own observations, some well-meaning IT folk go on about things that most co-workers simply cannot understand, and probably don't want to understand for fear of their heads exploding. Users primarily want their systems to work, and they don't often care about the details. It's not easy finding the right balance with co-workers, and each user is different so what works for one might not work for another. I've often had to "translate" for my clueless co-workers because a helpdesk tech was far too technical. And vice-versa, I've translated my co-workers' simplified complaints or problems to the IT group. As for item 4, well I cannot remember the last time a sysadmin or helpdesk tech chatted me up (or one of my co-workers) about my personal life, so it goes both ways there. I think it's just something we all need to do better. Oh, and if you do need to rebuild someone's computer, i.e. reformat and reinstall, be sure to first ask if they have already backed up their important data and settings to a network drive (and if they have wrongly saved things to their local drive even though they should be saving it to the network per company standards). Users always falsely believe you guys will backup data for them, or that you'll automatically check, etc. It isn't your fault, obviously, but you could save people from much anguish and save perhaps months or years of work if you just asked that question before wiping the drive. Sysadmins and helpdesk techs truly do have a difficult job, and it is fair to say that most co-workers have little idea how difficult it is. I’ve always had a good relationship with the IT guys I’ve worked with, because I don’t assume they know everything and I always try to be considerate. My IT skills are generally far lower than theirs, but I’ve found that having some sort of clue goes a long way with them. So I always do a bit of research before bringing up work computer issues and keep a detailed log of any errors I experience along with vital screen captures, etc. Most of the time, I can fix my own errors but those pesky but necessary system permissions prevent me from doing so. I suppose I’m the worst kind of user for sysadmins, because I know enough to be dangerous but not nearly as much as they do.

That said… From my own observations, some well-meaning IT folk go on about things that most co-workers simply cannot understand, and probably don’t want to understand for fear of their heads exploding. Users primarily want their systems to work, and they don’t often care about the details. It’s not easy finding the right balance with co-workers, and each user is different so what works for one might not work for another. I’ve often had to “translate” for my clueless co-workers because a helpdesk tech was far too technical. And vice-versa, I’ve translated my co-workers’ simplified complaints or problems to the IT group.

As for item 4, well I cannot remember the last time a sysadmin or helpdesk tech chatted me up (or one of my co-workers) about my personal life, so it goes both ways there. I think it’s just something we all need to do better.

Oh, and if you do need to rebuild someone’s computer, i.e. reformat and reinstall, be sure to first ask if they have already backed up their important data and settings to a network drive (and if they have wrongly saved things to their local drive even though they should be saving it to the network per company standards). Users always falsely believe you guys will backup data for them, or that you’ll automatically check, etc. It isn’t your fault, obviously, but you could save people from much anguish and save perhaps months or years of work if you just asked that question before wiping the drive.

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