HOW TO: Remove scratches from CDs and DVDs

June 11, 2007 by Geeks are Sexy | 71 comments

Scratched DVDThis simple guide will probably be a lifesaver for a lot of you out there, especially to those of you who have kids roaming their home. We all know it: if something is dear to your heart, no matter how careful you are, your kids will eventually break it.

What brought me to write this article is that my wonderful son, while being at home last week, climbed on a chair and got his hand on my precious Star Wars DVD collection.

Naturally, he did it silently so my wife—though only 20 feet from him, didn’t hear anything. After picking up the box set, he proceeded to bring out a few disks from the box and played with them, dragging them across our hardwood floor. I’m sure you can imagine the effect this operation had on the surface of the DVD’s… they were scratched thouroghly, and when played, the movie froze at critical moments.

Fortunately, I had already experienced something similar with a scratched CD and was able to repair it using a simple technique. Please note that Amazon.com sells a cheap and effective CD repair machine that does the job very well if you don’t want to go through the manual process.

First, before trying anything, be sure to thoroughly clean the surface of your damaged CD. Sometimes, even if a disc is lightly scratched, it will play anyway if properly cleaned.

To do this, just take a piece of Microfiber cloth and clean your disk using eyeglass cleaner or an easy-to-make homemade solution we wrote about in the past. Be sure to wipe the CD / DVD starting from inside out and do not touch the reflective surface with your fingers while doing it. Do not attempt to clean the disc using circular motions! Doing so may worsen the condition of your media if you accidentally scratch it. (It’s always better to have a simple scratch going across one location on several tracks than one affecting the entire length of a single track.)

If after trying this, your disc still doesn’t work, you’ll need to employ a more drastic approach to the situation.

The only things you’ll need to do that is a soft cotton swab and a little bit of mild abrasive, such as Brasso. Be careful, Brasso emits fumes and can be very irritating. Perform the following steps in a well-ventilated area:

  1. Imbue your cotton swab with a little dab of Brasso.
  2. Gently polish the damaged area of your CD or DVD using a small circular motion until the scratch disappears or at least subdues.
  3. Rinse the media.

That’s it! Now stick your disc back inside your player, and attempt to play it again. Does it work? If yes, then great! If no, then repeat the above procedure. I also heard that white toothpaste and car-rubbing compound could be effective, but I have not tried them.

And yes, I was able to get my Star Wars DVD’s back in working condition with this technique, but please note that if you do this, you do it at your own risk. Putting up too much pressure on your scratched disc will probably worsen its condition instead of improving it, so don’t forget to be gentle!

This trick will also often work wonders on damaged PS2, PS3 and Xbox game CD’s.

Does anyone have additional tips on how to repair scratched CD’s and DVD’s? Let us know in the comment area of this post!


Related article: Use a banana to repair a scratched CD or DVD


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71 Comments »

Comment by Jen
2007-06-11 20:14:47

I used to work at a jewelry store and the jewelers used to fix their CD collections using a special attachment & polishing compound on the metal polisher.

So if you have any friends who are jewelers, this could work out for you.

Comment by Ikswoltok
2007-07-18 12:46:20

In extreme cases, to repair the whole surface I use a method learned while building guitars. Wetsand surface with 600-1000 grit sandpapeer, and buff on wheel. Effectively resurfacing the whole disc.

Comment by David
2008-02-09 08:59:15

I agree with Ikswoltok, I have used this method very successfully, the wet sandpaper (a higher grit is better as if you slip, you’re not going to damage the disc), and then a buffing wheel on a tabletop buffer.
I have resurfaced hundreds of discs that were so damaged would not play at all…now the owners worship me as some sort of god!

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Comment by BrianBoyko
2007-06-12 06:46:42

I prefer the “make backup of your DVDs, play the backup.” method, but that’s illegal, despite the fact that this is EXACTLY the reasons that we need backups!

Comment by JM
2007-06-14 18:15:30

You are allowed to make copies of media as long as they are for personal use; i.e a backup copy. In Canada, the Copyright Act explicitly states that a consumer of a legaly purchased licenced media has the right to make a copy of said media.

Cheers,
JM

 
 
2007-06-12 08:59:23

Simply hair gel works too.. all you need to do is apply and let dry!

Comment by Jalaj
2007-12-10 20:16:11

If that is true I will try using it… I have that at home… and I don’t use it… perhaps it was waiting for better use…

 
 
Comment by Rob
2007-06-12 15:39:34

I use toothpaste and a soft cotton cloth (damp) – a circular buffing -don’t press down too hard- is enough to rescue all but the worst damage. Tell ya what tho, those hand cranked DVD scratch removers are death to most disks.

Rob

 
Comment by Ashley
2007-06-13 07:26:39

do you know How many dics I have binned because of scratches, many thanks for you have just saved me tonnes.

 
Comment by karenlim
2007-06-15 16:53:14

Wow, I didn’t know Brasso could do that! Thanks :)

 
Comment by mroblivious1bmf
2007-06-15 21:47:15

just dont scratch it in the first place!

backup too!

Comment by vanzmom
2009-03-26 09:14:43

you obviously don’t have kids! the fact is, that no matter how careful you are, or how closely you watch your kids, they get into EVERYTHING!

 
 
Comment by Gerri
2007-06-29 00:37:36

I have used dish soap and running water before to get cds and dvd’s readable again.

 
Comment by Kevin
2007-07-16 06:16:41

Do Cd walletts actually keep cd’s safe or do they ruin the cd by taking them in and out?

Comment by Kiltak
2007-07-17 05:38:45

Hmmm, like in all things, you have to be careful when taking them out. I don’t see why putting them in there, especially if they’re in individual sleeves, would damage them.

Comment by Kyle Raynor
2008-08-06 14:23:56

I’m convinced it does scratch them.

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Comment by Daniel
2007-07-18 02:42:19

I use CD wallets and have never had any problems. Thanks for the cleaning tips.

 
Comment by Cjay
2007-07-18 03:27:23

Window cleaner works well. Just spray on and wipe with a microfibre cloth inside to out and ta-da problem solved!

 
Comment by "The Todd"
2007-07-18 03:40:55

Turtle wax.

 
Comment by azza
2007-07-18 03:45:08

try using undiluted washing up liquid, works great and much cheaper!!!!

 
Comment by Kevin
2007-07-18 09:46:05

oh my god the Brasso is actually working!!!

 
Comment by Stephen Sandford
2007-07-29 08:02:13

Cream cleaner is a slight abrasive and i have allways found it to be effective

 
Comment by robert Plumer
2007-11-02 10:40:17

I’ll have to give this a try. Thanks for the tip.

 
Comment by james schwartz
2007-11-27 22:48:17

hey, very good tip. brasso could make a cloudy day shine even lol. iv’e been using it for years on radiators on antique cars. but try this one. it’s called “plastx”and it’s made by meguires car care products. what it does is polish plastic such as old convertible windows and anything youcan’t see through anymore. anyways it says also works great for scratched cds/dvd. just follow the directions. it goes on with just a few drops. looks kinda hazy blue then after rubbing for 30 secs it turns clear and then you dry it off and it looks brand new. i baught mine at ace hardware. some of my xbox games i can now play after they were completely scratched by “the kid”. so have fun and do try the brasso as well. happy hollidays everyone. james:-)

 
Comment by Tom
2007-12-10 16:49:54

use peanut butter(creamy) for the most extreme. then after you have coated the entire disk, rinse off with hot water, let it dry, and wipe off with a soft cloth

 
Comment by Ric
2007-12-18 20:03:27

I’ve used this for about 10 years:
For lighter scratches and abrasions, try spraying a little Pledge (yes – furniture polish) on a microfiber towel, and work it onto the disk’s surface, from the center out. Let it dry, and buff it clean. Repeat if needed.

The Brasso works great for the heavier damage.

Comment by Mandy
2009-04-03 07:13:11

Pledge does work!!

 
 
Comment by Palthron
2007-12-22 11:22:50

The Brasso method works for me, thanks! I have been using Brasso for years, but never for this purpose. Never once crossed my mind.

Just curious… why the heck did you even think of using Brasso in the first place? Or toothpaste? Or peanut butter? Why not strawberry-flavored toothpaste or chocolate butter?

 
Comment by Dansk
2007-12-25 15:23:45

Instant success (after 5 minutes) on an Xbox disc. Joy! Thanks for the tip.

 
Comment by //addicted
2007-12-27 09:13:15

Good advice, I might try that later…

Or alternatively, you could try this.

 
Comment by samiam
2008-01-01 11:08:21

Brasso…I never woulda thought. I’ve always used a good quality shampoo and gently running water, allowing a tiny bit of the shampoo to remain in the crack. Then allow to air dry. Works wonders! But I’m always willing to try something new, so I’m gonna test drive the Brasso method too. Thanks!

 
Comment by Edgar Soto
2008-01-04 11:38:35

I just use a product called “Apple Sauce” it is to remove scratches from Ipods…..it works GREAT with microfiber towels ….

 
Comment by Monkey Man
2008-01-17 10:31:50

The industry could have saved us these headaches by having the DVD encased in a small plastic cartridge rather than “naked”.

 
Comment by martonious
2008-01-20 11:13:44

If you just need the data from a disc, a light polish with lemon oil will sufficiently fill scratches to allow the data to be extracted and then you can burn a new disc.

 
Comment by Karl
2008-01-23 19:50:34

Toothpaste is the biggest joke ever!!! i tried it 3 times and everytime my PS2 game failed to play fluently. This so called “restoration tip” is a bunch of crap.

Comment by Robin
2008-03-12 04:33:20

Funny, because i fixed my Tomb Raider Legend disk yesterday with some toothpaste. ;)

Works like a charm, unless you have really deep scratches.

Robin

 
Comment by Kyle Raynor
2008-08-06 14:01:27

I just fixed a DVD with toothpaste! Thanks… Also, make sure to use toothpaste and not gel. Gel won’t work as well. Toothpaste works best when it has baking soda in it.

 
 
Comment by Mr Obvious
2008-01-25 23:28:12

Those are some complicated answers. It’s real easy to fix a scratched disk. It’s so easy you probably won’t even believe it until you try it for yourself. Get a pan of water about an inch deep. Boil it. Yes, I said boil that water. Now drop the disk in the boiling water for 10 to 15 seconds. Get it out before it melts and the scratches are sealed. Make a handle out of a paper clip to keep the disk from touching the bottom of the pan and to retrieve it from the boiling water. Nay sayers have never tried it and anyone who tries it will never bother with that time wasting polishing technique again.

 
Comment by cd scratcher
2008-02-05 11:26:17

I used the Brasso trick on a Wii game today and it worked! Thanks so much! You saved me $50 dollars!

I think it’s funny that people say “well don’t scratch them in the first place!” These people obviously don’t have kids….or friends!

 
Comment by Daniel
2008-02-09 15:34:20

Hey

i used high gloss car wax on ratchet and clank for ps2 now before it dident even boot now i can get to the main menu which is slightly beter but thats it now im gona invest in the brasso but i recomend car wax/turtle wax for audio cds and light damage

 
Comment by Greg
2008-02-24 23:14:01

You can also use 400 grit then 1000 grit sandpaper to get down to the depth of the scratches, then rubbing compound to polish it out. The important thing is to get the surface clear and free of the visible obstruction so that light passes directly through it. Any kind of semi-transparent fillers like toothpaste or peanutbutter are not a good idea.

Comment by Robin
2008-03-12 04:41:59

Toothpaste should not be used as a filler, but as a polisher. Or you could use it to actually brush your teeth.

Comment by Cooper
2008-04-05 07:52:13

Toothpaste really doesn’t get the deep scratches but brasso normaly does

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Comment by ricky
2008-03-21 04:39:58

Try putting your disc into the dip-freezer for 5 to 8 minutes…

Comment by Aaron
2009-09-04 14:51:07

seriously – so wrong.

You can occasionally recover data off a HDD with platter damage by putting it in the freezer although if you can afford it a professional data recovery company is always the best option.

Bottom line, if your not %100 sure of something, don’t say anything. In this case it’s not going to damage the dvd but I hate to think what other advice you’ve bandied about – people like you make the net the unreliable source it is…

 
 
Comment by Dallas
2008-03-30 14:36:29

I know this isn’t a technique to cleaning your disk ,but if your lazy, places like game stop and play n’ trade sometimes have machines that clean them for about $2.00

it got my heavily damaged halo 3 disk that wouldn’t play at all to play and look like new

 
Comment by Lynne
2008-04-02 09:36:45

creamy peanut butter works great, also.

 
Comment by Terramel
2008-04-03 04:57:19

I dont know why you american people dont like to give some beat in your kids… Unfortunately, here in Brazil, people are not beating their kids anymore… My girlfriend told me that we are never beating or punishing our kids for nothing, and that all we will do is talk to them… Of course, that is HER opinion… If my kids touch my Star Wars collection or my Babylon 5, or any of my CDs, DVDs, LPs, VHS or books, I’ll KILL THEM!

Comment by Kiltak
2008-04-03 05:16:08

Uh, dude, relax ;)

 
 
Comment by wesley
2008-04-03 18:01:57

ive tride almost everything to get my dbz game to work ive tride the toothe paste the scratch remover that you get at the store and my mom and dad dont know what this brasso stuf is i miht just try the winndow clener and this is a jock some dudes on the internet said that flushing a game down the toilet will work

 
Comment by wesley
2008-04-03 18:21:52

I CANT FIND THE WINDOW CLENAR AND NOTHING WILL WORK!!!!!!!

 
Comment by Zodux
2008-04-05 02:24:04

Thanks for the tip! :)

And oh, since I am already posting something, does anyone know what this “Pingback”-thing is? It has appeared in almost every comment box I have stumbled upon lately. It’s quite bothersome. :/

Comment by Kiltak
2008-04-05 04:02:16

A pingback is a trail that leads to another site that talked about your article. So if someone linkes to this post on their blog, it will leave a pingback…

 
 
Comment by Rick
2008-05-08 12:42:26

I didn’t have time to read all the comments, so if I duplicate, I’m sorry. I have used standard bar soap, rubbed it over the CD or DVD, then polished with a microfiber cloth… have never had any problems with any CD/DVD players or ROMS using this method.

 
Comment by Crappy
2008-05-30 07:59:47

This didn’t work for me at all.

 
Comment by Meatloaf
2008-08-02 16:39:25

Brasso has grits in it which will scratch your disc. Try shving cream instead. But dont let it dry. And WHO THE HELL WATCHES STARWARS?

Comment by deadloc
2008-11-01 18:32:54

OMG who dosnt watch starwars. its like the best 6 movies EVER.also i was going to use brasso but my dad said thet it will eat through the cds.

 
 
Comment by jess
2008-11-18 12:29:55

I have never tried anything to repair CD’s or DVD’s but I am desperate since 90% of are DVD collection was ruined this past summer by my sisters kids who stayed with me who in my opinion are old enough to know better and know how to properly care for something that is not theres. I have four kids of my own and they are 6 and under and they have never caused so many of our DVD’s to quit working. I am going try a few of the suggested ideas, not like I got anything to lose if they get ruined!!!!

 
Comment by Cleaning Lady
2008-12-05 17:50:42

Nice and usefull post, thanks, this is one for my bookmarks!

 
Comment by charles
2008-12-06 12:03:05

braso eats thru the cd’s but thats y it works, it burns thru the scratch and then u clean it off, b 4 it destroys the cd

 
Comment by bob
2009-02-15 15:09:52

ermm i was looking thru these comments and i havent tryed the toothpaste yet but im going to try later but i was wondering if any kind of hair wax works to take the scratches out of disks couse somebody told me that car wax works so i was wondeing if hair wax would work…….

 
Comment by SIJERAH
2009-02-16 17:40:46

Thank you so much about the brasso idea. I just tried it on my Wii Sports game and it worked. I was gonna buy another game. Thank you so much

 
Comment by jack
2009-04-14 08:19:09

nothing works. Everything else thats a comment does not work for me. The windex, the penut butter nothing works.

 
Comment by jack
2009-04-14 08:24:37

when you come up with something that does work tell me cause i want to see cause nothing works the brasso idea never works cause guess what i tried it and it made it worse so do whatever cause it does not work for me. Go ahead and try but it won’t work. Try it, it wil just make it worse.

 
Comment by Nikki
2009-07-21 03:05:06

What is BRASSO? Is it available in Australia?

And do Toothpaste, Furniture Polish, Har/Car Polish, Windex and Peanut Butter really work, does anyone who used it can clarify that these work?

 
Comment by jhovani
2009-07-24 19:14:16

also windex can work too. just spray and wipe gently with toilet paper.

 
Comment by Melanie
2009-08-02 10:19:11

never use any paper products (toilet paper, paper towels, etc) to clean your discs. paper is abrasive!

Only microfiber cloths or a clean soft cotton tshirt

 
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