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May 24, 2007 by Kiltak |If you’ve had some experience doing Internet technical support in the past (or any kind of tech support for that matter), you’ll understand what this guy goes through right away. Enjoy the show!
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Curiously relevant even after seven years, sans the Netscape Communicator part.
Jajaja, can’t stop laughing. I worked for Tracfone’s (the prepaid cellphone company) Cust. Service and Tech support for about seven months. And I tell you, it is just like that. Except you can’t say “NO” to the customer ever. And you definitely cannot do the “is there somebody else i can talk to there?”. Besides that, i remember TONS of people calling saying “This damn thing ain’t working!” - “Ok sir, please go ahead and press and hold the red key for about three seconds” (right away you could here the cell going on) “Oh my GOD. THERE IT GOES!! You’re a genius!!!”
Way too real. People can be so stupid when they are asking for help.
Funny, people can be so annoying and idiot. Check this out, it’s funny too:
http://gotermate.blogspot.com/2007/05/technical-support.html
Brings back memories of working for a school district doing practically all of their tech support for at least 700 PCs, not to mention any networking problems that could crop up.
I think I happen to be one of those people….sometimes.